| Unit does not turn on or operates erratically. |
Battery charge is too low |
Recharge batteries |
| Unit is too hot |
Cool down and try again |
| |
Contact the factory. |
| "Flow Fail" is displayed and audible alarm is heard. |
The inlet is blocked |
Remove blockage and retry |
| The particulate filter or water trap filter is clogged |
Replace filter(s) |
| Readings taken are not what was expected. |
Unit may be out of calibration |
Calibrate unit with known gas concentration |
| Unit displays **** or >>>> in some fields. |
These symbols are substituted when the measured reading is out of range
of the instruments capabilities or when a value needs to be entered manually,
such as temperature.
|
Normal operation, no action is necessary. |
| Oxygen reading is high on all wells. |
Water trap may be leaking air |
Check that the water trap housing is screwed on tightly
Check or replace o-rings on the water trap and instrument inlet.
|
| Well head may be leaking air |
Check the Well head insert for cracks, replace O-ring on insert. |
| Instrument may be out of calibration |
Field calibrate oxygen channel |
| Unit will not download readings or an error occurs while downloading. |
Software version may be incorrect |
Verify that the communications software is the right version for the instrument being used. |
| Software may be using wrong serial port |
Check that the proper serial port is selected in the software |
| |
Contact Factory. |
| Methane and Carbon dioxide readings drift. |
Instrument may have gone out of calibration |
Perform a field calibration and check well again |
| Calibration gases may be not be flowing properly |
Verify Cal Gas is flowing when regulator is turned on |
| Connection to Cal Gas may be leaking |
Verify all connections are tight and filters are not clogged |
|
Contact the Factory. |
| Oxygen readings drift |
Instrument may be out of calibration |
Perform a field calibration - zero and span |
|
Contact Factory. |
| Black screen displayed when unit turned on. |
Battery may be uncharged |
Charge unit over night and try again. |
| Unit too hot |
Cool down and try again |
| Contrast level may be set incorrectly |
Adjust contrast level |
|
Contact Factory. |
| Nothing happens when the Gas Pod is installed. |
Gas pod may not be seated correctly |
Remove and re-seat the Gas Pod |
| |
Contact Factory. |
| Temperature does not update when temperature probe is installed. |
Probe may not be connected properly. |
Check the probe fitting is fully seated.
Check the probe plug is screwed together tightly. |
| |
Contact Factory. |